Zhangjiajie National Forest Park tickets: book with a foreign passport

For the sandstone pillars around Yuanjiajie and Tianzi Mountain, book Zhangjiajie National Forest Park, also called the Wulingyuan Core Scenic Area. In WeChat, search for 张家界旅游小助手, the booking mini program named in the park’s 2026 visitor notice. Choose your first entrance and time before paying, and carry the original foreign passport used for the order.

In this guide

1. 1. Confirm the park and the ticket you actually need
2. 2. Book an entrance, a time and each visitor’s passport
3. 3. Pick a gate based on where you want to start
4. 4. Pass the gate and check the direction of your ride
5. 5. What to do if booking or travel goes wrong
6. Your entry checklist

Start the passport booking · Choose East or South Gate · If tickets or transport are unavailable

Published booking rules, official pricing references and route information checked November 14, 2026.

1. Confirm the park and the ticket you actually need

Look for 张家界国家森林公园 or 武陵源核心景区. This is the reservation for Yuanjiajie, Tianzi Mountain, the Golden Whip Stream and Huangshizhai. Tianmen Mountain and the Zhangjiajie Grand Canyon Glass Bridge have their own tickets. If your hotel or ride only says “Zhangjiajie,” check the specific destination before paying.

The provincial price directory lists ¥165 for admission alone, valid for four consecutive days. That figure excludes all transport. For the usual first visit, compare a product that explicitly includes the scenic shuttle buses (环保车). Use the amount shown at checkout for your date and ticket category. Cable cars and the Bailong Elevator are separate unless your bundle names them. Hunan’s regulated price directory · November 2026 pricing update · What the transport bundles include

2. Book an entrance, a time and each visitor’s passport

1. Find the booking mini program. In WeChat, search 张家界旅游小助手 under Mini Programs. The park’s September 2026 notice directs visitors there. An earlier Hunan government notice names 张家界一机游. If multiple listings have similar names, confirm the channel with the park’s visitor center before entering passport information. Park’s 2026 visitor notice · Hunan’s earlier booking notice
2. Choose the forest park listing and visit date. Select the ticket that fits your route. Check the product includes park admission if you’re looking at an elevator or cableway bundle.
3. Select your ticket station and arrival window. Pick a gate you can physically reach from your accommodation. Match the Chinese gate name in your order to the map label. For an early slot, plan the car or bus the night before.
4. Enter each visitor’s own passport information. Choose 护照 (passport) if the form uses Chinese. Copy the name as requested and compare the full document number against the original. The park’s visitor notice includes passports among the accepted documents.
5. Save the confirmed order offline. It should show an order reference, date, time, gate and tickets for the people you selected. Also save the passport-linked reservation for a second park day after checking the in-app instructions. The park’s 2026 notice says return visits require date, time and entrance reservations too.

3. Pick a gate based on where you want to start

Entrance	When it fits	Search in a map
East Gate, Wujiayu	Useful if you’re staying in Wulingyuan town and want to head toward the Bailong Elevator for Yuanjiajie, or toward the Tianzi Mountain cableway.	武陵源吴家峪门票站
South Gate, Forest Park	Consider it if you want to start near the Golden Whip Stream or Huangshizhai before deciding whether to go uphill.	张家界国家森林公园南门
West, North or Central Gate	Choose one when your transport and first attraction already line up with that entrance. The booking lists West as Yangjiajie, North as Tianzi Mountain and Central as Zimugang.	杨家界门票站／天子山门票站／梓木岗门票站

From Zhangjiajie West railway station, the park notice lists a Wulingyuan bus as well as taxis and ride-hailing. If you book an East Gate slot, ask whether your bus drops you near the gate or in town. When using a taxi, give the driver the gate name from your order. Park gate and transport information · Hunan’s official route ideas

4. Pass the gate and check the direction of your ride

Go to the gate on your order in the reserved time window. Keep the original passport and your confirmation ready for real-name verification. If the automatic lane does not process your document, ask gate staff where to validate a foreign passport before joining another queue.

我用外国护照预约了这个门票站和时段。这是护照原件和订单号，请问在哪里检票？

I booked this gate and time with a foreign passport. Here are my passport and order number. Where do I get my ticket checked?

East Gate visitors heading to Yuanjiajie can check signs for Bailong Elevator (百龙天梯). If using the elevator to go uphill and a cable car to come down, buy or use the matching direction on each leg. The park’s holiday notice describes separate uphill and downhill controls. Check the day’s transport status and return time before heading to a higher section of the park.

5. What to do if booking or travel goes wrong

The app will not take your passport or payment

First look for a completed order and avoid paying twice. If there’s no confirmed booking, call the park visitor center at +86 744 571 2345 and ask how to book your gate and time with a foreign passport. The park has described counter purchase with passports for available reservations. Ask about availability before leaving your hotel.

The gate or time you planned is sold out

Try a different slot or day in the same channel. Only switch gates if you can change your ride and start the route from the new entrance. If you already paid, check the order’s rules and speak to the original seller before buying another ticket.

Rain, fog or a transport closure changes your route

Review the park notice or call the visitor center before leaving. The park has closed during heavy rainfall, and separate transport services can stop. If only an uphill service is closed, ask whether a lower-elevation route is open. If the park is closed, use the original order channel to check your rebooking or refund options. Official example of a weather-related closure

Your entry checklist

• The reservation says Wulingyuan or Zhangjiajie National Forest Park and shows your date, time and gate.
• You have the original passports and an offline copy of the order.
• Your map points to the same gate and you know which shuttle, elevator or cableway the ticket covers.
• For another park day, you have a separate reservation for that day’s gate and time.

Set up mobile payment in China if you’ll use the WeChat booking channel, and save the park map and order in advance if you’re relying on travel mobile data.